Returns & Exchanges
We want you to be fully satisfied with your Hairburst journey; if you change your mind, you can return unopened and unused products within 30 days of delivery. Please ensure all security seals remain intact to qualify for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive your unique Return Authorization Number.
Pack Your Items
Securely package your unused Hairburst products in their original packaging, ensuring the items are protected during transit to prevent damage.
Label and Post
Attach the provided return label to your parcel and drop it off at your nearest authorized postal carrier, ensuring you keep your proof of postage.
Refund Processing
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing